Refund policy

 

If for some reason you are not satisfied with your order, you may return the item within 14 days of delivery.  Contact shop@casarefined.com for more details on how to return your order.

Please note all original shipping charges are non-refundable and return shipping costs are the responsibility of the buyer. We suggest all returns be sent insured and with tracking as we cannot be held responsible for lost or damaged products. It is the responsibility of the buyer to ensure the item is adequately packaged for return. Casa Refined Shop cannot accept responsibility for any packages lost, stolen, or damaged in transit to or from the customer.

All items must be in the original condition sent and packed intact. Returns that are damaged, soiled, or altered may not be accepted and sent back to the customer.

Also note, some of our products are pre-loved and vintage items. This makes them unique and slightly imperfect, just how we like it! Our vintage items are thoroughly inspected to meet our high-quality standards. Condition is already reflected in the price.

Having trouble with your order? Contact us at  shop@casarefined.com